The Company
Integrated Cooling Solutions (ICS) is a manufacturer’s representative of some of the best-known brands in the commercial HVAC market. At ICS, strong relationships, creative solutions, and an upbeat company culture are what make us successful. We strive to find passionate and innovative people who are eager to share our goals.
The Opportunity
We are a growing manufacturer’s rep firm based in Florida that represents commercial HVAC products. We are currently seeking a Parts Counter Salesperson responsible for processing customer orders and responding to customer inquiries. Must have attention to detail, be customer service oriented and work well with others. This position needs a self-motivated team player who can be an active part of our team and seeks remedies to ensure customer satisfaction and retention.
Responsibilities
- Conducts sales of HVAC parts, equipment, and supplies over the phone, by email, and over the counter.
- Promptly identify parts and process quotes & orders for customers.
- Actively makes customers aware of product promotions.
- May load and unload shipment of parts, supplies, and equipment.
- Responds to customer inquiries, questions, or concerns regarding products or services.
- Records inventory discrepancies
- Follows up with customers
- Determines best method to resolve customer issues
- Develop & maintain relationships with customers and our business partners
- Exhibits strong organizational and customer service skills.
Requirements
- High school diploma or GED equivalent
- Computer skills are essential, HVAC Parts background is preferred
- HVAC, Mechanical Contracting, Engineering or Construction industry experience a plus.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Retirement plan
Schedule:
Ability to Relocate:
- Tampa, FL 33603: Relocate before starting work (Required)
Work Location: In person