Primoris Gas Operations which consist of companies such as Q3 Contracting, ARB, Primoris Distribution Services, Snelson and Pipejacking Trenchless has over 60 years of experience working in the natural gas distribution industry. Over this time, we have maintained numerous customer relationships spanning more than two decades. Providing a safe environment, quality workmanship, and exceptional value to our customers is the foremost focus of our operations.
We have an immediate opening for two Outdoor Lighting Administrators at our Little Canada, MN Office. This is an admin position that is responsible for answering and resolving community inquires by phone and in person; process new business orders, communicate and support other areas of Outdoor Lighting, process contract changes, analyze and correct customer bills generated by the computer, work on specialized projects, maintain a high level of knowledge regarding Outdoor Lighting programs, provide exceptional customer service, dispatching and scheduling of jobs and knowledge of Microsoft office products, SAP, GIS.
Key Responsibilities
- Customer Interaction: Serve as the primary point of contact for community inquiries related to outdoor lighting, addressing concerns both over the phone and in person.
- Order Processing: Handle new business orders, process contract changes, and manage billing corrections, ensuring accuracy and timeliness.
- Project Coordination: Assist in specialized projects, including the upgrade of street lighting systems to more efficient LED fixtures, and support other areas of outdoor lighting operations.
- Scheduling and Dispatching: Organize and schedule field jobs, dispatching crews as necessary to address maintenance and installation tasks.
- Technical Proficiency: Utilize software tools such as Microsoft Office, SAP, and GIS to manage data, track work orders, and support operational efficiency.
- Customer Service Excellence: Provide exceptional service to customers, ensuring their concerns are addressed promptly and effectively.
Required Skills and Qualifications
- Communication Skills: Strong verbal and written communication abilities to interact with customers and team members.
- Technical Knowledge: Proficiency in Microsoft Office applications; experience with SAP and GIS is preferred.
- Analytical Abilities: Capability to analyze and correct billing issues, ensuring accuracy in customer accounts.
- Customer Service Experience: Background in providing high-quality service in a utility or similar setting.
Q3 Contracting is a drug-free environment, and all candidates are subject to drug testing.
Compensation: $20-22/Hour depending on experience
Benefits Include:
- Competitive compensation paid weekly.
- Best-in-class; Medical, Dental, Vision, and LTD/STD.
- 401(k) with company match, vested day-one.
- Employee Stock Purchase Plan [ESPP].
- Tuition Reimbursement.
- Paid Time Off, Holiday Pay, and Community Service Paid Time Off.
- We provide paid sick leave as required by Colorado's Healthy Families and Workplaces Act.
- Pet Coverage "For our Furry Friends"
- Legal Assistance Coverage
- Award-winning safety programs.
- Overtime opportunities.
- Growth Opportunities.
- And more.
EEO Statement:
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Third-Party Agency Notice:
Primoris will not accept any unsolicited resumes from any third-party recruiting agencies either domestic or international. Primoris nor its subsidiaries will be responsible for any fees from the use of any unsolicited resumes either through our ATS or via electronic mail systems from any agency representative or agency consultant unless your firm is an approved vendor partner with a current executed agreement.
About Primoris
Primoris Services Corporation (Primoris) is ranked in the top 10% of the prestigious Top 600 Specialty Contractors List by Engineering News Record (ENR), having built projects throughout the United States as well as Latin America, South and Central America, and Southeast Asia.
